Shipping policy
AvoCart.us Worldwide Shipping Policy
At AvoCart.US, we are proud to offer worldwide shipping to bring our products to customers across the globe. Our goal is to ensure a smooth and transparent delivery process, setting clear expectations around shipping times and costs.
ORDER PROCESSING:
Please allow 1-2 business days for processing your order. Once your order has been processed, you will receive an email notification with your shipping details and tracking number. Orders placed on weekends or holidays will be processed on the next business day.
SHIPPING LOCATIONS
We ship to most countries across the globe. However, due to certain restrictions, we are unable to ship to the following locations:
- Russia
- North Korea
- Syria
- Iran
- Cuba
If your shipping location is not listed or you’re unsure, feel free to contact us at contact@avocart.us / sales10.aksharvarnioverseas@gmail.com for more details.
LOCAL DELIVERY (Within the USA):
We offer local delivery within the USA. During checkout, enter your address and choose the shipping option. If the local delivery option is unavailable, it means your location is not eligible for local delivery.
- Processing Time: 1-2 business days
- Local Delivery Time: 3 to 5 business days
- Free Local Delivery: For all orders.
FLAT RATE SHIPPING (USA):
For customers across the USA, we offer flat rate shipping:
- Processing Time: 1-2 business days
- Delivery Time: 3 to 7 business days
- Free Shipping: For all orders.
WORLDWIDE SHIPPING:
We proudly ship to most countries worldwide. Shipping rates and estimated delivery times vary based on the destination.
- Processing Time: 1-2 business days
- Shipping Rates: Calculated at checkout based on the destination and shipping method selected.
- Shipping Providers: We use reliable carriers such as UPS, FedEx, DHL, and local postal services to ensure your package reaches you safely.
INTERNATIONAL SHIPPING RATES & ESTIMATES:
Shipping rates for international orders are based on the shipping destination and weight of the package. Estimated delivery times may vary depending on the country and customs processing times.
| Region | Shipping Option | Estimated Delivery Time | Price |
|---|---|---|---|
| North America (outside USA) | Standard Shipping | 7 to 10 business days | $20 |
| Europe | Standard Shipping | 10 to 15 business days | $30 |
| Asia | Standard Shipping | 10 to 15 business days | $35 |
| Australia/New Zealand | Standard Shipping | 10 to 15 business days | $40 |
| South America | Standard Shipping | 12 to 20 business days | $40 |
| Africa | Standard Shipping | 12 to 20 business days | $50 |
| Express Shipping (All Regions) | Express Shipping | 5 to 7 business days | $60 - $75 based on region |
Note: Delivery times can vary depending on the country and customs clearance procedures.
CUSTOMS, DUTIES, AND TAXES:
Your order may be subject to import duties, taxes (including VAT), or customs fees once it reaches the destination country. AvoCart.US is not responsible for these charges, and they are your responsibility as the customer. These fees are determined by your local customs office, and we recommend checking with them to understand potential charges.
TRACKING YOUR ORDER:
Once your order has been shipped, you will receive an email containing the tracking number and a link to track your shipment in real time. You can also log into your AvoCart.us account to track your order.
DELAYED OR LOST SHIPMENTS:
We aim to meet our estimated delivery times; however, delays may occur due to unforeseen circumstances, such as weather, customs processing, or carrier delays. If your shipment is delayed beyond the expected delivery time, please contact us at contact@avocart.us, / sales10.aksharvarnioverseas@gmail.com and we will assist you in tracking the order.
REFUNDS, RETURNS, AND EXCHANGES:
We accept returns up to 30 days after delivery if the item is unused and in its original condition. We will refund the full order amount minus the shipping costs for the return.
If your order arrives damaged or defective, please contact us at contact@avocart.us, / sales10.aksharvarnioverseas@gmail.com with your order number and a photo of the item’s condition. We handle these cases on a case-by-case basis and aim for a satisfactory resolution.
QUESTIONS:
If you have any further questions regarding shipping, feel free to contact our customer support at contact@avocart.us. / sales10.aksharvarnioverseas@gmail.com