FAQ

1. What is AvoCart.us?

AvoCart.us is a multiproduct drop shipping store that provides a wide range of products for women, men, kids, babies, and pets. We curate high-quality items from reliable suppliers worldwide, making them available at competitive prices, and deliver them directly to your door.

2. Do you offer worldwide shipping?

Yes, AvoCart.us offers worldwide shipping. No matter where you are, you can place an order and have it delivered to your location. Please note that shipping times may vary depending on your location and local customs processes.

3. What are your shipping costs?

Shipping costs is free for most of  all items but Some items shipping cost may vary depending on the product, location, and any applicable promotions or discounts. You can see the exact shipping cost at checkout before completing your order. 

4. How long does shipping take?

Shipping times depend on your location. On average:

• United States: 7-15 business days.
• Europe & Canada: 10-20 business days.
• Australia & New Zealand: 10-20 business days.
• Rest of the World: 15-30 business days. Please note that holidays, customs delays, and unforeseen events may affect shipping times.

5. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment directly on our website under the "Track My Order" section or through the carrier’s website.

6. Can I cancel or modify my order?

If your order hasn’t been processed or shipped yet, you can cancel or modify it. Contact our customer support team as soon as possible with your order number, and we will do our best to accommodate your request. However, once an order has been shipped, cancellations and modifications are no longer possible.

7. What is your return and refund policy?

We offer a 30-day return policy. If you’re not satisfied with your purchase or if the item is defective, you can return it within 30 days of receiving the product. Please contact our support team for return instructions. Once the item is received and inspected, we will process your refund or exchange.

8. What payment methods do you accept?

AvoCart.us accepts a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and other online payment options for a smooth and secure checkout experience.

9. How can I contact customer support?

You can contact our customer support team via email at contact@avocart.us / sales10.aksharvarnioverseas@gmail.com or use the contact form available on our website. We aim to respond to all inquiries within 24-48 hours.

10. Do you offer discounts or promotions?

Yes, we frequently run special promotions, sales, and discounts. Sign up for our newsletter to stay updated on the latest offers, and check the "Deals" section on our website for ongoing discounts.

11. Can I order multiple items at once?

Yes, you can order as many items as you want in one transaction. Depending on availability, some items may be shipped separately.

12. What if my item arrives damaged or defective?

If your item arrives damaged or defective, please contact us immediately with your order details and photos of the damage. We will work with you to resolve the issue as quickly as possible, either by providing a replacement or offering a refund.

13. Do you offer products for kids and pets?

Yes! AvoCart.us provides a wide selection of products for kids and pets, including clothing, toys, accessories, and essentials to meet the needs of your entire family, furry friends included.

14. Is there a size guide available for clothing items?

Yes, we provide detailed size guides for all clothing products. You can find the size guide on each product page, ensuring that you select the right fit for your needs.